FREQUENTLY ASKED QUESTIONS (FAQ)

We have compiled the most frequently asked questions about Elysia and our sprays for you – so that you can quickly find all the answers.

GENERAL QUESTIONS

Elysia Natural offers herbal sprays for more energy and better sleep – developed in Switzerland, pure, vegan and convenient to use.

Our sprays are sprayed directly into the mouth. The active ingredients quickly enter the bloodstream via the oral mucosa – for a fast, effective effect.

We recommend 6 sprays per day . You can use them in the morning (ENERGY) or in the evening (SLEEP), as needed.

Yes, all our sprays are 100% vegan and were developed without animal testing.

A 30 ml bottle contains approximately 34 daily doses (6 sprays per day).

Yes, the serum can be easily integrated into any hair care routine. However, it should be applied to a clean scalp.

SHIPMENT

We currently ship within Europe. More countries will follow soon.

Delivery time is usually 2-5 working days within Europe.

Shipping is free for orders over €50. For orders below this value, we charge a flat rate of €4.90.

Yes. You will receive an email with a tracking link after shipping.

Yes, the serum can be easily integrated into any hair care routine. However, it should be applied to a clean scalp.

PAYMENT

You can conveniently pay using the following payment methods:

  • Credit card (Visa, Mastercard, American Express)

  • PayPal

  • Klarna (invoice, instant bank transfer)

  • Apple Pay & Google Pay

  • Shopify Payments

Yes, we offer purchase on account via Klarna, provided your Klarna account is activated for this purpose.

Yes, we work with certified payment service providers. Your data is protected by SSL encryption and will not be shared with third parties.

If you pay by credit card or PayPal, your account will be charged immediately. With Klarna, you have the option to pay at a later date, depending on the option you choose.

Please check your details or try an alternative payment method. If you experience repeated issues, please contact our support team at: support@elysia-natural.com

Yes, the serum can be easily integrated into any hair care routine. However, it should be applied to a clean scalp.

ANY QUESTIONS ABOUT OUR SPRAYS?

Our team is happy to assist you – personally, quickly and easily.

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